holiday ordering deadlines | art prints + paper goods + enamel pins: December 14 | mugs + tea towels: December 9
Heck yes! International shipping options are provided at checkout. Please contact me at email@example.com if you don't see your country, and we'll set up a vacation for me to deliver it to you in person. (JK, but please do email me so I can help!)
Most items ship within 2-4 business days + shipping time. Orders are shipped either via USPS First Class Mail or USPS Priority Mail. Both options include tracking, and items typically arrive 2-4 days after the item has shipped. International orders are shipped via First Class Mail International. Please allow up to 3 weeks for delivery, as packages sometimes get held up in customs.
If you order paper goods and mugs and/or tea towels, these items will ship separately. Mugs and tea towels are custom made-to-order items and are shipped directly from my lovely printing partner. (Trust me, you don't want me packing up anything breakable.) Turnaround time is 3-5 business days + shipping for these items due to the custom production process.
Well, first things first, we're not going to panic. It's rare that items arrive in anything less than pristine condition, but hey things happen! Please contact me at firstname.lastname@example.org within 48 hours of receiving your package, and I will send out a replacement for you.
I want you to be 110% satisfied with your purchase! If for some reason you are not happy, please contact me within 48 hours of delivery at email@example.com so I can take care of any issues that may arise. Please note that used, opened and/or final sale items cannot be returned. Custom orders are non-refundable.
Unfortunately, I no longer accept custom logo requests. There are so many wonderful brand designers and other artists out there that are better suited for your needs.
At this time, all my products are only available as pictured. If you are interested in commissioning 100% custom artwork, simply email me at firstname.lastname@example.org.
A this time, I do not offer digital downloads of any art, prints or products. I work with the best printers possible (trust me, I checked ;) to make sure each item is true-to-color and of the highest quality, so only physical items are available.
Don't fret, my pet. Email me at email@example.com, and I'll come up with an answer for ya.